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Dear MARTA,

Quick notes for you!

1. Using police officers to shackle teen-agers taking photos of themselves in a MARTA station is overkill.  The same is true when applied to Taiwanese tourists. Anyone with a camera phone or a palm pilot can take a full scale movie of this.  You can’t stop the pictures so use some judgment. If they’re just taking silly pictures of each other, no problem. If they’re taking detailed telephotos of the venting mechanism at Peachtree Center, that’s a different thing. It’s great to see MARTA Police! It’s sad to see them used to silly purposes.
2. You need to replace the maps in the trains as they are missing some cultural landmarks (such as the Children’s Museum & Theatrical Outfit) and list landmarks that have not been downtown this decade (Onstage Atlanta).
3. Run 6 car trains after Braves Games. Patrons are told to spread out on the platform only to have to rush back toward the middle to get on the 4 car trains running that late at night.
4. Please add 802.11 to your radio feeds on the trains and buses. Want to increase use of the system and tourist dollars? If every MARTA station, train, and bus had free internet on it, you’d be in business. Heck, ACVB might help you!

These simple steps will make MARTA a more pleasant place to be, keep your customers, and your revenue stream.

This entry was posted on Thursday, September 20th, 2007 at 9:13 am and is filed under Looking Toward the Future. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.